I wanted to write a post to explain about the problems you might have been experiencing with our site this week.
Alongside many other websites, theRecord was having a problem with a digital hack which we understand has affected thousands of websites recently.
Our website platform provider has reacted quickly to overcome this issue and we understand that new updates they’ve provided us with have rectified the problem.
Although this has been incredibly frustrating (we’ve been battling behind the scenes), we would like to reassure all our subscribers that no personal details have been compromised. The site holds no personal information, and our mailing list is maintained by a separate provider, MailChimp, which is unaffected.
So we hope we’re back to business-as-usual, but if you have any questions or concerns, you can contact us at firstname.lastname@example.org.
By Debbie Sadler